Princess Cruise Lines, Ltd Passage Contract

Table Of Content

• Excursion Terms & Conditions
• Full Refund Time Frame
• I booked a Princess cruise to Alaska for $1,147 per person—take a tour of my tiny inside cabin
• Sapphire Princess West Coast Cruises Departing through September 17, 2022
• Cancel for any Reason1
• Select Australia Homeport Cruises for Sea, Sun & Sapphire Princess

Princess Cruises will have two different cancellation policies that depend on the length of the voyage. The first one will be for cruises one to 24 days in length and the second for cruises 25 days and longer. This new timeframe will apply to all cruises booked on Princess cruise ships from March 4, 2024 onwards. You agree that baggage or property, including all lost and found items retained by Carrier or delivered by You to Carrier, which remains unclaimed in writing for more than 90 days after Your disembarkation shall be deemed abandoned and the sole property of Carrier and You relinquish any claim thereto.

Princess Cruises Makes Guests Think Twice Before Cancelling - Cruise Hive

Princess Cruises Makes Guests Think Twice Before Cancelling.

Posted: Fri, 23 Feb 2024 08:00:00 GMT [source]

Excursion Terms & Conditions

After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. Princess is continuing their Cruise with Confidence program on bookings made through June 30, 2021 on sailings through December 31, 2021. The program allows you to cancel anytime up to 30 days before sailing and receive your cancellation fees as a future cruise credit. Cancellation Fee Waiver1 (Non-insurance features provided by Princess Cruises) Life is unpredictable… but you can rely on Princess Vacation Protection. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan, you’ll receive a refund of your cancellation fees. If you need to cancel for any reason not listed in the plan, under the “Any Reason” Cancellation Enhancement feature, you’ll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan.

Full Refund Time Frame

Carrier may, but is not required to, make wireless Internet or telephone access ("Wireless Services") available as a convenience; Carrier accepts no responsibility for interruptions in its service. You agree to use Wireless Services at Your own risk; Carrier shall not be liable in any manner for resulting claims (including without limitation lack of privacy), losses or damages. Using Wireless Services is public; information sent or received is not guaranteed to be private. Your PSD may be available to third parties through, or in connection with Your use of, the Wireless Services, and Carrier is not liable for any lack of privacy while using Wireless Services.

I booked a Princess cruise to Alaska for $1,147 per person—take a tour of my tiny inside cabin

While canceling a cruise may be disappointing, knowing the proper procedure and understanding the policies will help you handle the situation with ease. It’s recommended to keep a record of your interaction with customer service, including the date and time of the call or email, the name of the representative you spoke with, and any confirmation or reference numbers provided. Regardless of the method you choose, be prepared to provide the necessary information to the customer service representative. Please note that requests received without appropriate receipts and documentation may result in processing delays.

Children, other than infants in arms, will be charged full fare unless noted otherwise. Guests with disabilities should email the Access Office for assistance with accessible shore excursions. The Access Office works in partnership with our Shore Excursion department who will assist and advise you directly of your options. Please be advised that accessible shore excursions may not be available in some international ports.

Cruise Cancellation Policies Due to COVID-19 [Detailed Guide] - Upgraded Points

Cruise Cancellation Policies Due to COVID-19 [Detailed Guide].

Posted: Thu, 08 Feb 2024 08:00:00 GMT [source]

Cancel for any Reason1

Under the Cruise With Confidence guidelines, if you booked Flexible Air flights through Princess' EZair program, you will receive a refund, minus any cancellation fees, the cost of which will be added to your total future cruise credit. If you booked Restricted Air, the airline will decide whether it will issue you a flight credit. Cruises through September 30, 2021 have a 60-day final payment date, regardless of length.Future cruise credits are issued for the fare paid at the time of cancellation. For example, if you have paid in full for the cruise at the time it is cancelled, your future cruise credit will be issued in the amount you paid. If you have only paid a deposit, the future cruise credit would be for that amount, not the full fare of the cruise. For booked guests, please review your booking confirmation email which contains the cancellation schedule and final payment terms that apply to you.

If you have any questions about your current coverage, call your insurer, insurance agent or broker. If You have purchased Princess Vacation Protection or Princess Platinum Vacation Protection You must notify Carrier and the Insurer of any cancellation as soon as possible and in accordance with all applicable requirements. Refunds or credits available under the Princess Vacation Protection program are subject to the terms of said program.

Land Excursions cancelled prior to the cancellation deadline will be refunded to the credit card that you provided in the Cruise Personalizer to purchase your tours. Excursions cancelled within three (3) days prior travel are subject to a 100% cancellation fee, unless the operator, at their sole discretion, is unable to operate the program due to unforeseen circumstances. All sales of tours booked while on your land tour are considered final at the time of purchase and are 100% non-refundable except in the case of an operator approved cancellation. The personal data You provide to Carrier, or which Carrier collects or receives about You, will be processed in accordance with the Carrier’s privacy policies.

Since a cancellation by you likely means a diminished opportunity to sell space on other cruises/cruisetours, the cancellation fees in the schedules below apply regardless of whether Your space is resold. You hereby agree that losses sustained by us in the event of Your cancellation would be very difficult or impossible to quantify, and that the fees set forth in our cancellation policy represent a fair and reasonable assessment as liquidated damages. Unauthorized stopover or disembarkation or failure to make any sailing of the vessel at any port shall be at Your sole risk and expense. You may be denied subsequent boarding, and You will not be entitled to any refund, payment, compensation or credit of any kind. If You plan to disembark the vessel and/or to off load packages, boxes, or baggage before Your authorized port of call, You must advise the Passenger Services Desk no later than the day before arrival in that port to arrange an inspection of You and/or Your belongings by local customs authorities. Should You fail to comply with this requirement and You and/or Your belongings are not presented for inspection, You may be assessed monetary penalties by local authorities.

In such case cancellation shall be deemed effective as of the close of business Pacific Standard Time on the date You communicated such cancellation. Cancellation fees are based on the fare paid, excluding Taxes, Fees & Port Expenses, transfers, surcharges, shore & land excursions and most pre-purchased gift(s) and/or special service(s). Any refunds will be made directly to the method of payment You used at the time of booking or Your travel advisor and You must receive Your refund directly from these sources.

If you’ve already purchased Princess Vacation Protection†, your refunds for covered cancellation reasons will continue to be governed by Princess Vacation Protection. We highly recommend that guests purchase Princess Vacation Protection – not only does it provide some peace of mind for unexpected cancellations, it also offers partial reimbursements for trip delays or interruptions, lost or damaged baggage and medical coverage. Participation may also be subject to the independent Excursion operators' own terms and conditions.

This is another reason to always purchase a travel insurance policy with a cancel for any reason (CFAR) rider attached. Also, Princess Cruises is extending the final payment deadline for cruises five days or shorter from 75 to 90 days. Based on the outgoing policy, passengers forfeit a portion of their payments between 45 and 90 days before sailing. Check with a travel agent or travel insurance provider, and be sure to read the fine print before making a purchase. If you have any further questions or need assistance, don’t hesitate to reach out to Princess Cruises customer service.

However, if you cancel closer to the departure date or if you have booked a non-refundable fare, you may be subject to cancellation fees. To access the cancellation policy, visit the official Princess Cruises website and navigate to the “Cancellation & Refund Policy” section. Here, you will find detailed information regarding the timeframes for cancellations, refund eligibility, and any applicable fees. Planning a cruise vacation can be an exciting and memorable experience, but sometimes unforeseen circumstances can arise, leading to the need for cancellation.

WA residents only, Trip Cancellation benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). †Princess Vacation Protection is available to residents of the U.S. and Canada (except New York, British Columbia, Quebec and Puerto Rico). Guests in other regions may have alternative coverage options and can refer to our FAQs for additional information.

Distilled/purified water in a factory-sealed container(s) (including plastic containers) for the reconstitution of infant formula are allowed in checked luggage for staterooms with infant bookings. Limitations apply, and allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel. Confirm with Princess Cruises that your booking has been successfully canceled and make sure to review the refund policy.

Be careful that you do not leave your possessions unattended at any time in the car or coach in which you are traveling. Under no circumstances shall the Carrier be or become liable for consequential or other damages of any kind sustained by any Guest except as expressly provided herein. Now, let’s proceed with the step-by-step process to cancel your Princess Cruise booking. Due to the large volume of messages we are receiving, it may take us longer than usual to respond.